General
Our protein should be smooth when mixed properly. Here are some tips to get the perfect shake every time:
- Use room temperature or cold water: Pour 200ml-250ml of water into your shaker first, along with the metal whisk ball. Then, add a packed, level scoop of protein powder.
Tip: Adding water before the powder helps ensure accurate liquid measurements and prevents clumping at the bottom (this is common amongst all protein powders). - Shake vigorously: Shake for at least 30 seconds to fully mix the powder with the water and whisk ball.
- Avoid hot liquids directly: Mixing whey protein with warm or hot liquids can cause clumping. If you prefer a warm shake, please follow the instructions provided here for the best preparation."
As a small business, we're working hard to keep up with demand, and we truly appreciate your understanding! To stay in the loop on restocks, be sure to subscribe to our email newsletter—it's the first place we share updates. Thank you for your support!
Our limited edition products and flavors are truly special, and once they're sold out, they’re usually gone for good. But if there's enough love for a flavor, we might just bring it back! We appreciate your patience and your amazing support! 💖
Shipping & Returns FAQ
View the full details in our Shipping Policy here.
For Australia:
Free shipping over $100AUD, $9.95 flat rate for orders under $100AUD.
For New Zealand:
Free shipping over $100AUD, Shipping calculated at checkout for orders under $100AUD.
International shipping is available, and calculated in the cart and at checkout based on your location.
All orders are dispatched within 2 business days. A confirmation link will be sent to your email once your order has been dispatched, along with a tracking link.
Please view our shipping policy for more details and information on shipping and timeframes.
Yes! We ship internationally to selected countries.
For international orders your shipping price will be displayed at checkout.
Please check our shipping policy for more details and information on international shipping.
Please see our return policy here.
You are responsible to ensure someone is present to accept delivery. If you are unavailable during business hours, we recommend providing your work address for delivery instead.
We’re extremely proud of our products. We want EVERY customer to leave satisfied, whether they end up liking them or not.
If you don’t like the taste or performance of your new product, simply return your product within 14 days of receiving your order for a credit on the purchase price of your product minus shipping. Please click here for further information.
Other FAQs
Yes, certain flavours contain the use of real tea and as such contain naturally derived caffeine.
Amounts below are per serve:
- Brown Sugar Milk Tea - 47mg
- Thai Milk Tea V2 - 42mg
- Matcha Latte - 79mg
- Honeydew Milk Tea - 4mg
Taro, White Bunny and Mango flavours are Caffeine free.
We flavour our protein based on standard sweetness typically found at bubble tea shops.
Though perception of sweetness is subjective and differs from person to person, this means that if you normally have your bubble tea with half sugar, no sugar or less syrup, you will probably find that this protein may be too sweet for you.
Over 70% of Asia is lactose intolerant (including founder Alric 😂). Our premium formulations include high quality lactase enzymes that will help our lactose intolerant friends enjoy the taste of bubble tea and the nutritional benefits of protein with zero problem on the toilet!
Pregnant women should consult their healthcare provider before using protein powder or any other supplements to ensure it aligns with their individual health needs.
FEA first sparked from genuine curiosity and an instistence for better protein supplements in Australia.
In our cultures, food is an *experience* and this includes the beverages too (hence how boba was born!).
Both the ingredients and the way food is prepared is highly considered. Thus, we wanted to take the same approach with our protein and create a supplement that delivered on both the taste AND the experience of amazing food or beverages.
We noticed very little representation of our flavours in this industry and decided to completely reinvent what protein was about! (AKA more than just something you scoff down within your anabolic window after the gym).