Frequently Asked Questions

Shipping and Ordering
How much is shipping within Australia?

Shipping is free within Australia for all orders over $100.
$9.95 flat rate shipping for orders under $100.

Shipping is also free for orders to New Zealand over $150. 
$15 flat rate shipping applies to New Zealand orders under $150.

How long does it take to ship?

All orders are dispatched within 2 business days. Confirmation of this will be sent to your email along with a tracking link. Take a look at our shipping policy for more details and information on shipping.

Do you ship internationally?

We ship internationally to New Zealand, Canada and the United States.

Please check our shipping policy for more details and information on international shipping.

What forms of payment do you accept?

We process payments using Shopify secure payment.

We accept major credit cards and Paypal. 

What if I'm not home for my order?

You are responsible to ensure someone is present to accept delivery. If you are unavailable during business hours, we recommend providing your work address for delivery instead.

Returns and Exchanges
What’s your return policy?

Please see our return policy here.

What is your Flavour Satisfaction Guarantee?

We’re extremely proud of our products. We want EVERY customer to leave satisfied, whether they end up liking them or not.

If you don’t like the taste or performance of your new product, simply return your product within 30 days of your order for a credit or refund on the purchase price of your product minus shipping. Please click here for further information.